Route customer feedback to the right team instantly
Stop manually triaging support tickets. Our AI classifies, prioritizes, and routes every piece of customer feedback automatically — so your team focuses on what matters.
Get Started for $25/moNo credit card required for trial · Cancel anytime
AI Classification
OpenAI-powered categorization of every feedback item in under a second.
Priority Scoring
Sentiment and urgency detection assigns scores so critical issues surface first.
Smart Routing
Automatically assign feedback to the right team member based on topic and workload.
Simple Pricing
Pro
$25
per month
- ✓ Unlimited feedback routing
- ✓ AI classification & priority scoring
- ✓ Up to 10 team members
- ✓ Webhook integrations (Intercom, Zendesk)
- ✓ Real-time routing dashboard
- ✓ Email & Slack notifications
FAQ
How does the AI routing work?
We use OpenAI to analyze each feedback item, detect its category, sentiment, and urgency, then match it to the best team member based on your routing rules.
Which tools can I integrate with?
FeedbackRouter supports webhooks for Intercom, Zendesk, Freshdesk, and any tool that can send HTTP webhooks. Setup takes under 5 minutes.
Can I cancel my subscription anytime?
Yes. Cancel with one click from your account dashboard. You keep access until the end of your billing period with no questions asked.